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Presentation_ID
Support Contracts for Academy Equipment
•Each Academy is required to have support coverage for Academy lab equipment.
•In the United States this support is called SMARTnet
•International communities should check with respective AAMs and MDMs for all support contract issues
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•Lab equipment purchased from Cisco or donated by Cisco includes nine months of SMARTnet support. These nine months of support follow the standard Cisco 90-day warranty for new products, to total 12 months of SMARTnet support.

•Subsequent years are provided at the current yearly SMARTnet prices for the particular equipment that each Academy has, minus the 30 percent educational discount. To renew SMARTnet, please call 1-800-213-1542. Please have the SMARTnet number ready when calling.