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Welcome to Chapter 5 of the Academy Orientation – Best Practices.
This session will cover  the topics of:
Definition of Best Practices
Lab-Centric Instruction
Project-Based Instruction
Instructional Strategies
Assessment Strategies
Since the early 1980s, schools have been exploring with the use of technology as an effective tool for teaching and learning in the classroom. Current research speaks clearly about certain practices and strategies that help teachers maximize student learning. Certain instructional concepts, such as student centered learning and brain compatible learning, have surfaced as powerful contributors to higher student achievement. These techniques, among many others, are referred to as Best Practices. 
A nonprofit professional organization dedicated to preparing students, teachers, and administrators for a working world that demands proficiency in information technology.
There is an importance of standards in core subjects has become very important in the United States.
During constructivist activities, an essential question is presented to an individual or a group for thoughts and discussion. If students are working as a team, they go forth to find information about issues that surface during their discussion time. As a team, students assign roles and identify jobs that need to be completed for the benefit of the whole group. Ultimately, they tap into their current understanding and journey forward to new understandings through a continuous cycle of inquiry and exploration.
1.Verbal/Linguistic intelligence allows students to understand verbal and written forms of words.
2.Logical/Mathematical intelligence allows students to understand and interact with numbers, symbols and patterns
3.Bodily/Kinesthetic intelligence gives students a strong connection to new content through the movement and manipulation of body and external objects.
4.Musical/Rhythmic intelligence centers around melody, tune, pitch, rhythm and patterns found in types of music or cadence.
5.Visual/Spatial intelligence centers on a student's ability to recognize and respond to visual content through the written word or artistic design.
6.Intrapersonal intelligence provides a confidence in self that allows a student to process new information through thought and reflection.
7.Interpersonal intelligence allows a student to accurately perceive the emotions, feelings, motivations and intentions of others.
8.Naturalist intelligence grants recognition of natural phenomenon such as flora and fauna, soil and land, weather and environmental issues.
Gardner's research states that all individuals have strength in one or more of these intelligences and they will follow a changing pattern of strength depending on stages of human life and circumstance
Within any inquiry-based learning activity or project, the gamut of control must remain flexible. There will be times when the instructor takes control of the learning environment, times when the student exercises more independence and times when instructor and student share the direction for learning.
The areas of visually impaired, hearing impaired and physically impaired are addressed in best practices.
Sight:
lAsk visually impaired students if they need help on specific tasks, but do not assume they do. If help is needed, the students will say so.
lThe use of contrasting colors (light versus dark) can help students differentiate between cables and routers.
lProper lighting in all areas of the lab is key for students to see more effectively.
lFor students with low vision, pocket or lighted magnifiers can assist students with reading.
lFor students with low vision, a hat or visor may help cut the glare that is associated with many vision disorders.
lIn teaching or presenting information, use bold lines and write in large print.
lIn the classroom, it is important to encourage all students, but especially visually impaired students. If hopelessness or fear sets in, a social worker or special teacher of the visually impaired may be called in to help these students cope with their learning environment.
Hearing:
lMake sure the labs are well lighted so the speaker can be clearly seen.
lBe sensitive to background noise in the lab. Turn radios, cell phones, televisions off during work times. If background noise is unavoidable with online learning, have hearing students use ear phones to keep extraneous noise to a minimum.
lSpeakers should get close to the student.
lDuring group work, stress the importance of only one person talking at a time.
lInitiate conversations with students by specifically calling their names, and setting the purpose of the conversation.
lBe patient when students may be tired or frustrated with the impact of their disabilities in the lab learning environment.
lSpeak face to face. It is important to be on equal eye level with a student when having a conversation.
lFor students who are speech-readers, sentences or phrases may need to be reworded to convey a message. Also, be conscious of speaking distinctly and not too fast.
Physical:
lDuring hands-on lab work, be prepared to give physically challenged students more time if necessary to complete tasks.
lThink about giving these students shorter work assignments with rest periods built into the schedule.
lEstablish open communication with the student, parent and/or doctor to find the right balance of work that matches individual endurance and capability.
lRethink configuration of lab space to accommodate wheel chairs and other transportation aids.
lProvide preferential seating in the lab to accommodate transportation devices.
lOffer a copy of instructor notes to the student for review on tests.
lUse a computer for testing.
lThe following devices may be needed for students with physical disabilities: word processor, ergonomically designed furniture, laptop computer, a Kurzweil print reader, portable tape recorder for books on tape, voice synthesis program.
The CCNA curriculum prepares students to:
Plan
Design
Install
Operate
Troubleshoot
TCP/IP
Ethernet
Routed and Switched Networks
The curriculum consists of four courses:
Networking Basics
Routers and Routing Basics
Switching Basics and Intermediate Routing
WAN Technologies
The curriculum prepares students to plan, design, install, operate, and troubleshoot the enterprise-level of TCP/IP, Ethernet, and Routed and Switched networks with remote access.
The curriculum consists of courses:
Advanced Routing
Remote Access
Multi-layer Switching
Network Troubleshooting
The NDG NETLAB is being offered as a pilot program at selected academies.  It has been designed to boost student access to hands-on experiences as well as to host live router topologies and curriculum over the internet and to review students’ work on real equipment.
It will depend on the instructor, but students will have the capabilities to log in, create, and edit configuration files, and program one or more of the devices.
Research states that learning is  more extensive when content is interactive and capable of instant feedback, therefore the academy curriculum contains a variety of interactive flash simulations.
Three levels of academy simulations include:
Syntax drill – gives the student immediate practice when a new command or procedure is introduced.
Lab drill – involves simulating hands-on labs and programming tasks step-by-step.
Simulations – where a wide variety of actual hardware and software behavior is supported.  An example is the eSIM which is available and free to all CCNA and CCNP students.
 
Flash simulations are not meant to substitute for, but complement hands-on experience with lab equipment.
Six sponsored curricula and two more will be rolling out shortly.  The six are:
IT Essentials:  PC Hardware and Software IT Essentials
IT Essentials:  Network Operating Systems
Fundamentals of Voice and Data Cabling
Fundamentals of UNIX
Fundamentals of Java Programming
Fundamentals of Web Design
The emerging technologies are lending themselves for and the basis for new academy curriculum and include:
Network Security
IP Telephony
Wireless LANs
Trouble-shooting will occur and be necessary even if it not formally taught.
There are many approaches to troubleshooting.  The chart on the slide is the preferred method for teaching Cisco courses.
Challenges and projects are problem-based labs or projects.
The exercises are the opposite of the cookbook or step-by-step labs.
The challenges are made of two parts:  solve a given problem and create a product.
An example could be a wiring project or even possibly a web site project.
Challenges and projects are real world opportunities.
Another example is “Net Day”, where a community volunteers to “wire” a school.
This activity is in hope students will gain an appreciation for the importance of problem solving which is on of the most important aspects of engineering.
Follow the Dartmouth Problem-Solving Cycle in target indicator 5.3.2
The simple rules for brainstorming include:
The wildest possible ideas are accepted
There will be no censorship of ideas
They are looking for quantity
Build on the ideas of other people
Another method of brainstorming is call Carousel Brainstorming.  This strategy is used for creative thinking when multiple solutions are possible to solve an issue or problem.
SCAMPER is another example of brainstorming.  It helps students to think creatively.
Substitution – What material, methods, processes, times can be sued in place of this?
Combine – What materials, methods, processes and times might be combined to influence this problem? Adapt – Can the materials, methods, processes and times be used in another way to find a solution?
Modify – Can this be made bigger and stronger and more frequent?
Put to other use – Can this be used instead of other materials?
Eliminate – Can this part be done without?
Reverse – Can the work be done backwards?
Case study teaching can integrate concepts.  It has grown in popularity and importance and is used in many professions.
Cisco encourages students to use the variety of links included in the curriculum, the instructor’s guide and also to use their favorite websites.  Using the internet as a resource is a very valuable and useful skill.
Students will be able to research specific products, questions, or extension activities.
This is the most common approach to teaching and learning today and may be the entire class period or a mini-lecture.
The mini-lecture might consist of:  a hook, a pretest, an actual lecture, a short question or activity, or a test which can be a simple question.
Students will learn new concepts at the speed in which they can comprehend the material.
In an on-line environment, students go through new competencies and knowledge in a flexible time and space.
Even though the curriculum lends itself for a self-paced situation, instructors are reminded not to forget the focus to train students to design, install and maintain networks.
Study guides can be used for review and reflection and will help the students with:  learning, vocabulary, notes, activities, application, and reflection.
Cooperative work is best described as students working in heterogeneous groups for extended periods of time. Students work together for the benefit of all group members. Research shows that this cooperative learning environment stimulates cognitive activity especially in the area of higher order thinking, problem solving, and collaboration. Students working in cooperative group interactions reach objectives and goals with better accuracy than if working as an individual on a task. Cooperative work is a foundation strategy used by teachers who ask students to analyze and synthesize complex information. It is a strategy that supports other high level thinking processes such as the creation of graphic organizers and using inductive reasoning to solve problems. Students learn to be team players and acquire life skills that will carry them successfully into the working world. Group work refers to using a variety of student groupings to enhance learning and to create a lively classroom atmosphere.
Students are divided into three groups, which are called home groups. Each group is assigned a number or name. The content to be learned is broken into three sections. The content is dispensed so each student receives one of the three sections of content. Color-coding is a useful technique to implement within this activity. Three different colors distinguish between the three content sections to be learned. Members from each group (by color coded content) move to an expert group where the content is discussed for main points and key understandings. The expert groups go about digesting this new information with the intent of going back to the larger home group to teach other members the main points of what they learned during the activity.
Two types of questioning skills – low-level and high-level
Low-level is the recalling of facts.
High-level requires the student to communicate their understanding through logic, reasoning and evidence.
When it comes to asking the right question, time does fly. The average wait time for teachers after asking a question in the classroom is approximately 1.5 seconds. Research states that with just a 3 second waiting period, students' answers will be more accurate and organized in thought. It is also known that when asking students questions, one needs to think of the bigger ideas that will create understandings that last long after the little details fade away from short term memory. These big ideas will require teachers and students to continually reflect on the intrinsic worth of the questions they ask and the truths these questions may uncover.
There are many best practices to help students think about their thinking in other words.
The first method is called Plus, Minus, Interesting (PMI). This practice is metacognitive and asks students to think about their thoughts on new learning.
After students have read, heard, or interacted hands on with new information, they create a T-chart. On the left side of the chart is an area for items that might qualify as Plus, Minus, or Interesting. They respond to the following questions in relation to specific content. What do they consider to be a Plus? What do they consider to be a Minus? What do they consider to be an interesting process, comment or question? Students record their thoughts on the right side of the chart as they apply the categories to the new content.
The graphic organizer allows students to represent their knowledge through shapes, charts, diagrams, and sometimes images. It is a metacognitive tool in visual form. Graphic organizers allow students to arrange a large chunk of new information into smaller chunks of information. These smaller pieces are easier to learn and when tied together, they will evolve into more comprehensive understandings.
Examples include:
Cluster Diagram
Problem-Solving Matrix
Flowchart
Block Diagrams
Topologies
Spectrum Diagram
These are better explained in target indicator 5.4.7
A kinesthetic activity refers to the body to act or to communicate something.
An example is when teaching the concept of binary numbers and eight students are assigned a value.
There are many other IT processes which may be expressed as kinesthetic.
Strategies for using the review questions can be selected from the list on the slide.
Individual students answer review questions on their computer.
Pairs of students discuss and answer review questions on their computer.
Pairs or small groups of students discuss and answer review questions before each student takes the review. The entire class or groups of students discuss review questions and connect to prior understanding through explanation of the questions. Small groups each discuss a portion of the questions and demonstrate understanding by explaining to other groups (jigsaw technique).
The entire class plays a Jeopardy-like game.
Student teams or small groups design analogies to explain concepts to other teams of students.
This is similar to the Jeopardy game show.
An effective evaluation practice is student journal writing and reflection on academic experience. Students document their individual learning process and highlight their key understandings. A learning log asks students to document their learning steps with special notation around what is clear, what is confusing and what a student might want to learn more about. From this view of the total student experience, truths surface about how students interact with and process new content.
After a lesson, reflection is done the following categories:
Elements
Content
Product
Process
Progress
Rubrics allow criteria to be established for outcomes acquired during individual or group projects.
The rubric has two primary functions for teaching and learning: it communicates the expectation and gives students a target of achievement to work toward.
The portfolio is an example of authentic assessment.
It shows growth over time and includes the student’s reflections on different periods of learning.
It can serve as an impressive display for potential employers.
Oral exam are traditionally in graduate school or in the form of job interviews.
One method or an oral exam that works well, particularly with groups of diverse learners, is to give teams of students the exam questions, answers, and rubrics in advance of the scheduled exam session. Establish a pre-scheduled exam time.
Also known as skills exams, provide the student to demonstrate their understanding of configuring or building networks.  This process is one that distinguishes Cisco from all other programs.
Lab exams include all of the following:
Practical exams
Performance exams
Demonstration labs
Skills-based and performance assessments
Authentic assessment
Mastery learning
Formative and summative exams
During any learning endeavor, certain lenses are indispensable for assuring a high quality experience for students. There are six different perspectives that will be supports in teaching the Academy courses:
Equity
Curriculum
Teaching
Learning
Assessment
Technology
The following is a sample. UNIX is used as an example for the purpose of this content.
Example:
Equity – Do all Academy students have "adequate" access to learning UNIX?
Curriculum – Does the online curriculum and skills-based lab provide optimum opportunity for students to learn UNIX?
Teaching – Do all Academy students have access to instructors who use Instructional Best Practices to teach UNIX?
Learning – Do students have adequate resources to construct their own iteratively-corrected understandings of UNIX?
Assessment – Do all students have access to online and skills-based formative and summative assessments?
Technology – What technologies enable the effective teaching of UNIX?
This lesson/chapter covers very important information in best practices and I would highly recommend each of you to review these strategies.
Are there any questions.