This Session …
•Academy Marketplace
•Resource Center
•Legal Issues
Contact and inventory information about the Academy Marketplace and the Course Catalog.
Resource Center and relevant material to involved.  It will cover program information, curriculum resources, professional development material and special news/announcements.  Location for accessing, uploading and downloading documents.
Customer Service and the Virtual HelpDesk will be covered.  Helpdesk is 24 hours a day.
Also include will be a glossary of terms and  become aware of important legal obligations associated in being a member of the Cisco Networking Academy Program.